111xbet Privacy Policy – How We Handle Your Personal Data

1Who We Are

This Privacy Policy is issued by 111xbet (referred to throughout this document as "111xbet", "we", "us" or "our"). 111xbet operates the online betting and casino platform accessible at 111xbet.ws, and is the data controller responsible for the personal data of players who register and use the platform.

Our platform is designed for and made available to adult players in Pakistan. All services — including PSL cricket betting, live casino games, Teen Patti, Baccarat, slot games and virtual sports — are delivered through the 111xbet platform and are subject to this Privacy Policy.

If you have any questions about this policy, about how 111xbet handles your data or about your rights, you can contact us at support@111xbet.ws at any time. We are committed to responding to all data-related enquiries promptly and clearly.

2Personal Data We Collect

111xbet collects only the personal data that is necessary to provide you with a safe, functional and compliant betting and casino service. The categories of personal data we collect are set out in the table below.

We do not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, political opinions, health data or biometric identifiers beyond what is strictly required for identity verification.

3How We Collect Your Data

111xbet collects personal data through the following channels:

• Directly from you: When you register an account, complete KYC verification, make a deposit, request a withdrawal, contact customer support or participate in a promotion, you provide data directly to 111xbet.
• Automatically through the platform: When you visit or use the 111xbet platform, technical data such as your IP address, device identifiers, browser information and session activity are collected automatically through server logs and analytics tools.
• From payment processors: When you use Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or a Visa/Mastercard card to deposit or withdraw, our payment processing partners share transaction confirmation data with 111xbet for record-keeping and fraud prevention purposes.
• From identity verification services: When KYC verification is required, 111xbet may use third-party identity verification providers to validate the authenticity of documents you submit.
• From cookies and similar technologies: The 111xbet platform uses cookies and similar tracking technologies as described in Section 7 of this policy.

4Why We Use Your Personal Data

111xbet uses personal data for specific, legitimate purposes. We do not use your data for any purpose not listed here without first notifying you and, where required, obtaining your consent.

• Account management: To create, maintain and secure your 111xbet account, including password resets, account notifications and account settings changes.
• Identity verification & KYC compliance: To verify that you are who you say you are, that you meet the minimum age requirement of 18 years, and to comply with anti-money-laundering obligations applicable to online gaming operators.
• Transaction processing: To process your PKR deposits and withdrawals via your chosen payment method and to maintain accurate financial records for both parties.
• Service delivery: To provide you with access to PSL betting markets, live casino games, slots, Teen Patti, Baccarat, virtual sports and all other features of the 111xbet platform.
• Customer support: To respond to your enquiries, resolve disputes, investigate complaints and provide assistance with your account.
• Fraud and security: To detect, prevent and investigate fraud, unauthorised account access, money laundering, bonus abuse and other security threats to the 111xbet platform and its players.
• Responsible gaming: To monitor betting patterns and identify players who may be exhibiting signs of problem gambling, so that appropriate responsible gaming tools and communications can be provided.
• Platform improvement: To analyse usage data in aggregate to improve platform performance, fix bugs and develop new features that Pakistani players actually want.
• Legal compliance: To meet our obligations under applicable laws and to respond to legitimate requests from regulatory authorities or law enforcement.
• Marketing communications: To send you information about promotions, bonuses and new features on 111xbet — but only if you have opted in to receive such communications. You can unsubscribe at any time.

5Legal Basis for Processing

111xbet processes your personal data on the following legal bases:

• Contractual necessity: Most data processing by 111xbet is necessary to perform the contract between you and us — i.e., to deliver the betting and casino services you signed up for. Without this processing, we cannot provide the service.
• Legal obligation: Some processing — particularly KYC identity verification and transaction record-keeping — is required to comply with anti-money-laundering regulations and other applicable legal obligations.
• Legitimate interests: We process certain technical and usage data to protect the security and integrity of the 111xbet platform, to prevent fraud and to improve our service. We have assessed that these interests do not override your rights and freedoms.
• Consent: Where we send marketing communications or use non-essential cookies, we rely on your consent. You can withdraw consent at any time without affecting the lawfulness of processing that took place before withdrawal.

6Who We Share Your Data With

111xbet does not sell, rent or trade your personal data to any third party. We share data only with the following categories of recipients, and only to the extent necessary for the purposes described in this policy:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners and Visa/Mastercard processing networks receive transaction data necessary to process your deposits and withdrawals. Their own privacy policies govern how they handle this data.
• Game providers: Third-party game studios (including live casino providers, slot game providers and virtual sports providers) may receive a session token and minimal technical data to authenticate your session. They do not receive your full account profile or financial data.
• Identity verification services: Third-party KYC providers receive the identity documents you submit during verification. These providers are contracted to handle data securely and use it only for verification purposes.
• Analytics providers: We use aggregated and anonymised analytics data to understand how the 111xbet platform is used. No personally identifiable information is shared with analytics providers.
• Regulatory authorities and law enforcement: We may share data with Pakistani regulatory bodies, financial intelligence authorities or law enforcement agencies where required by law or pursuant to a valid legal order.
• Professional advisers: Legal advisers, auditors and compliance consultants may access personal data as necessary to provide their professional services to 111xbet, subject to confidentiality obligations.

7Cookies & Tracking Technologies

The 111xbet platform uses cookies and similar technologies to provide a functional and personalised experience. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:

• Essential cookies: Required for the platform to function correctly — including session management, login authentication and bet slip functionality. These cannot be disabled without breaking core platform features.
• Performance cookies: Collect anonymised data about how players use the 111xbet platform — which pages are visited most, where errors occur, how long sessions last. This data helps us improve the platform.
• Functional cookies: Remember your preferences — such as language settings, preferred payment method and display settings — so you do not have to re-enter them every visit.
• Analytics cookies: Used to understand aggregate platform usage patterns. Data is anonymised and grouped before analysis. No individual player data is processed by analytics tools.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the 111xbet platform. A cookie consent notice is displayed on your first visit to the site, and you can update your preferences at any time.

8Data Retention

111xbet retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account data and transaction records: Retained for a minimum of 5 years from the date of account closure. This is required for financial record-keeping and anti-money-laundering compliance.
• KYC and identity verification documents: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
• Customer support correspondence: Retained for 3 years from the date of the last interaction, to allow for the resolution of future disputes or complaints.
• Technical and usage data (logs): Typically retained for 12 months from the date of collection. Aggregated and anonymised analytics data may be retained indefinitely.
• Marketing consent records: Retained for 3 years from the date of consent or until you withdraw consent, whichever occurs first.

When personal data is no longer required to be retained, it is securely deleted or anonymised. 111xbet conducts periodic data retention reviews to ensure compliance with these periods.

9Data Security Measures

111xbet takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and the 111xbet platform
• Encryption of sensitive data at rest on 111xbet servers, including financial data and identity documents
• Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis
• Regular security assessments and penetration testing of the 111xbet platform infrastructure
• Multi-factor authentication requirements for staff accessing back-end systems
• Incident response procedures to detect, contain and notify affected parties of any data breach in a timely manner

While 111xbet implements robust security measures, no online platform can guarantee absolute security. Players also have a responsibility to keep their own account credentials secure and to notify 111xbet immediately if they suspect unauthorised access to their account.

10Your Data Rights

As a 111xbet player and a data subject, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@111xbet.ws with your registered account details and a description of your request.

We will respond to all valid data rights requests within 30 days. In complex cases, we may extend this by a further 30 days and will notify you accordingly. We may need to verify your identity before processing a data rights request to protect against fraudulent or unauthorised requests.

11Children's Privacy

The 111xbet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover or are notified that personal data has been collected from a minor, we will delete that data immediately and close the associated account.

If you are a parent or guardian and believe a minor has registered an account on 111xbet, please contact us immediately at support@111xbet.ws with the relevant account details. We take underage gambling prevention extremely seriously and will act on such reports without delay.

12Changes to This Privacy Policy

111xbet may update this Privacy Policy from time to time to reflect changes in how we process data, changes in applicable law or improvements to our platform. When material changes are made, we will notify registered players by email and/or account notification at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page will always reflect when the current version was published. The most current version of this policy is always available at 111xbet.ws/privacy-policy. We recommend revisiting this page periodically, particularly if you are a regular 111xbet player. Continued use of the platform after the effective date of any update constitutes acceptance of the revised policy.